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Local government has found a place in the growing social networking phenomenon.
City Councilmember Kim Porterfield, Place 1, utilizes Twitter to get the word out about issues in San Marcos.
“I think it’s a good way to communicate with people,” Porterfield said. “It’s a way to draw attention to issues and hopefully get people engaged in the community. I tweet about things that happen at City Council, and about volunteer opportunities on campus and in the community.””
Mayor Susan Narvaiz is on Facebook but said she has never considered using Twitter. She sees the benefits of tweeting in local government.
“I think each member finds the methods that work best for them,” Narvaiz said in an e-mail. “I like to meet my citizens face to face and have coffees at City Hall, walk neighborhoods and have ‘Monday’s with Mayor’ events.”
Narvaiz recognizes Twitter’s capacity to reach the masses.
“I think government needs to use the methods that reach the majority of their citizens,” Narvaiz said. “As their communication habits change, so will the government’s habits.”
Porterfield uses her iPhone to update Twitter and has embraced the “re-tweeting” feature to forward the messages of others to her followers.
She said news of the recent closing of Commons Dining Hall because of a rat infestation spread on the site.
“That got re-tweeted all over the place by lot of different people,” Porterfield said.
Jordan Stewart, geography graduate student, is among Porterfield’s 117 followers on Twitter.
“I followed her because she is an active figure at Texas State and in San Marcos,” Stewart said in an e-mail.
Stewart said she created her Twitter account three years ago.
“I only updated it sparingly for a while because I looked at it as simply being the equivalent of a Facebook status without Facebook,” she said. “But, as it has grown, and as news organizations, bands and millions of people began using it, (Twitter) has turned into a revolutionary method of global communication, in my opinion.”
Porterfield can be spotted on Faceboook, which she began using first.
“I’m really trying to stay up with the times,” Porterfield said. “It was a natural progression from Facebook to tweeting.”
Porterfield, who has been tweeting for about a year, now uses the two sites simultaneously.
“My tweets update my Facebook status, and so a lot of times people start responding to my Facebook status from the tweets,” she said.
Re-tweeting scores during Texas State’s first football game this season was something Porterfield said generated several responses, including a “thank you” from a person who was traveling and could not follow the game other wise.
Porterfield said she also tweets for entertainment value.
“I’m kind of a very nosy person,” she said. “It’s a little creepy sometimes, but I really enjoy reading what other people are tweeting.”
Porterfield said she tweets about issues, such as the noise ordinance, directly from City Council meetings.
“There are U.S. congressmen who tweet during their sessions,” Porterfield said. “I’ve found that it’s difficult and might be inappropriate, so I try to do it before and after meetings.”
Stewart said Twitter has “changed the global communication landscape” and feels it’s a good idea for local governments to stay in touch on social networking sites.
“(Twitter) is becoming a good way to quickly disseminate information, especially in the case of an emergency,” Stewart said. “It also allows people to be more directly involved with their city and its’ leaders.”
Stewart has mixed feelings about Twitter’s limit of 140 characters in length.
“I still don’t like the brevity required to post on Twitter because it seems to water down communication in some ways,” Stewart said. “But on the other hand it forces people to be concise and not drone on about everything, so I see it as a positive too.”
E-mailing and text messaging have provided convenient ways for people to keep in touch, but Porterfield said lately “it seems like tweeting is the way to go.”
“It’s a great way to communicate with people who you other wise wouldn’t communicate with and trying to get people involved in local government, in volunteerism and in the community,” she said. “It’s another way to get the word out, and it’s free.”
Twitter users intertwine the social networking media with their cell phones.
“Perhaps the best thing is being able to communicate with people with Twitter no matter where they live, even if I don’t have their phone numbers,” Stewart said.
Porterfield notes she is among many who are embracing Twitter and other social networking tools.
“I definitely see it as a trend for communication amongst government, non-profits and within organizations,” Porterfield said.